This posting is for a pending award.
Location: Annapolis, MD & Baltimore, MD (Hybrid/Telework Eligible)Applied Technology Services is seeking a Senior Business Analyst to support the Comptroller of Maryland (COM) driving continuous improvement initiatives within the Unclaimed Property and Field Enforcement Divisions . This role offers the opportunity to make a direct impact on the efficiency, accuracy, and security of critical state operations.
As a Business Analyst, you will collaborate with COM staff to identify opportunities, design solutions, and deliver measurable improvements across business processes, systems, and workflows. This is a hands-on role for a professional who thrives on problem-solving, process reengineering, and delivering tangible results.
You will lead and support projects that enhance operational performance, including:
Process Documentation & Training – Develop clear, comprehensive documentation and training materials for existing business processes.
Internal Controls – Identify gaps and recommend solutions to strengthen compliance and accountability.
Technology & Tools – Partner with technical teams to design or enhance workflows and tools within COM’s technology environment (Excel, SharePoint, Power BI, ServiceNow, KAPS, Revenue Premier).
Process Reengineering – Redesign workflows to improve efficiency, accuracy, cost-effectiveness, and employee satisfaction.
Quality Assurance – Provide testing and support for business processes migrating into new applications.
Each Division will benefit from at least two significant projects during the contract term. Deliverables will include:
A written project proposal with measurable objectives and performance metrics
A detailed Standard Operating Procedure (SOP) for reviewed processes
A close-out report with recommendations, risk analysis, and outcome evaluation
Required:
Minimum 3 years of experience in business process analysis, documentation, SOP development, or process reengineering
Bachelor’s degree in Business Administration or related field
Professional certification such as CBAP, PMI-PBA, CAPM , or equivalent
Preferred:
3+ years of project management experience with responsibility for delivering complex initiatives on time and within scope
Worksites: 80 Calvert St., Annapolis, MD and 7 St. Paul St., Baltimore, MD
Telework: Eligible (with some required on-site presence)
Security: Position requires handling confidential information and passing a background investigation
Full-Time Employee Benefits:
...of our premium clients. Job Title: Sr. Business Systems Analyst Duration: Long Term Location: Washington, DC... ...~ Advanced collaboration skills with the ability to handle conflict and to work with a distributed team. ~ Advanced knowledge of...
ResponsibilitiesWe are expanding at our Ford location. Ford or Automotive Finance Manager / Automotive F&I Managers help our customers arrange the financing of their purchases and also present them with additional products that enhance their vehicle and ownership experience...
...Working Title: Fraud Investigator Job Class: State Program Administrator, Coordinator Agency: Department of Employment and Economic Development Job ID : 91168 Location : St. Paul Telework Eligible : Yes, may be eligible for some telework...
...including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from...
...including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from...