Job Description

Job Details:

HVAC Service Manager

Manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus
Lead, motivate and optimize the service team to provide customer experience
Execute established business plans to meet and exceed revenue goals
Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
Work closely and effectively with all departments and Department Managers
Maintain customer satisfaction by investigating concerns, implementing corrective action and following up with customers and assigned staff
Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution
5+ years of HVAC industry experience
Experience successfully leading a fast-paced service organization
Strong interpersonal communication skills
Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
Demonstrated proficiency with tasking and time management
Ability to self-start and motivate a team toward a common goal

Rob McCabe / Liberty Personnel Services / 484-238-1965 /

Please send resume to rob@libertyjobs.com

#HVAC

#Engineering

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HVAC Service Manager Job at Liberty Personnel Services, Inc., Arlington, VA

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