As a Senior Engineer, you will play a key role in designing, developing, and maintaining advanced contact center solutions that enhance customer experience and operational efficiency. This position requires deep technical expertise in telephony systems, cloud technologies, and AI-driven conversational design. You will collaborate with cross-functional teams across different geopgraphies to deliver scalable, secure, and innovative solutions leveraging Amazon Connect and related AWS services.
Primary Responsibilities
Required Qualifications
Nice To Have
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